FREQUENTLY ASKED QUESTIONS
Below you can find some of our most frequently asked questions. If you have any questions that you’re unable to find the answers to, please do not hesitate to get in touch; we are happy to assist you however possible.
WHAT’S THE MINIMUM ORDER QUANTITY?
Arc-Clothing has a low Minimum Order Quantity (MOQ) of 50 units. We proudly support small brands and our infrastructure allows us to offer a full manufacturing solution from prototype development to a full scale production.
CAN YOU PRODUCE PROTOTYPES AND SAMPLES?
Yes. For the purposes of range development we offer a prototype and sample production service. This allows you to perfect your designs before committing to full scale production, ensuring the products are are made are completely to your specifications.
This is carried out prior to bulk production. The sample is either sent to you in image form, or physically posted to you for approval. During this stage you can make minor design amendments to ensure your final products are exactly as you desire.
WHAT GARMENTS DO YOU SPECIALISE IN?
We specialise in mens and women casual-wear and street-wear, however our capabilities extend beyond this and we are happy to discuss different forms of styles.
CAN WE SCHEDULE A FACTORY VISIT?
Factory visits are something that we are able to facilitate. Should you have any questions about our facilities or processes feel free to get in touch and we will be happy to discuss further and arrange a possible visit.
WHAT KIND OF CUSTOMERS DO YOU WORK WITH?
We have a diverse portfolio of customers, however our typical clients are small, start up menswear businesses and new designers. We also work with corporate clients for the production of merchandise and uniforms. We’re always happy to discuss your project, so feel free to get in touch to discuss.
DO YOU PRODUCE SWING TAGS?
We can produce swing tags as an additional service. Each garment would be supplied without a swing tag unless specified, but we’re able to produce them for you if required. If you’d like to have a quote for custom swing tags please do get in touch and we will be happy to advise further.
DOES YOUR MANUFACTURING TAKE PLACE IN THE UK?
No, we do not produce any items in the UK. We have selected and partnered with specific factories across the globe which allow us to ensure high quality items all-the-while maintaining a competitive price point. If you would like any more information about where your items will be produced, please do not hesitate to get in touch and we will be happy to assist.
WHAT ARE YOUR LEAD TIMES FOR BULK MANUFACTURE?
Our lead times vary depending on workload and design complexity.
For bulk production, lead times are around 4-6 weeks from sample approval. We understand some customers have time constraints which we will always endeavor to meet. We would like to point our lead times are often shorter than those quoted above. If you would like clarification on lead times for your items please do get in touch
HOW DO I GET A QUOTE?
To get started on a quote get in touch by completing the 'contact us' form or by simply dropping us an email at info@arc-clothing.co.uk.
It would be helpful if you could include any information on the the colours, designs, and quantities of the garments you’d like to produce.
IS IT POSSIBLE TO MEET TO DISCUSS AN ORDER?
We’re always happy to arrange a meeting to discuss an order. We would always ask that prospective clients send designs prior to booking a meeting, so that we can gather an understanding of your project and whether it is something we would be able to assist with. Please note that all of our meetings are by appointment only.
WHAT IS A TECHNICAL PACK?
Tech pack creation is an essential initial part of the process. a tech-pack a document outlining all the relevant specifications for the product you’re looking to have manufactured.
This document contains information about stitching, design, dimensions, finishing and fabrics for your garment. This will need to be communicated to your manufacturer even if a garment is considered to be simple.